The final aim is to make the IOSA model applicable to ground handling safety worldwide. Cabin service[ edit ] The primary aim of this service offering is to ensure passenger comfort.
Ramp operations are a very important part of the whole operation of an aircraft. In addition to the IATA initiative, national agencies such as the FAA are currently working on an incident tracking system, implementing key indicators on incident tracking.
In the very first part of this directive the following is stated: Many airlines subcontract ground handling to airports, handling agents or even to another airline.
The biggest aircraft manufacturers and the GHA Ground Handlers Association are working together in order to create the standards for an audit programme, due to start in While cabin cleaning comprises the bulk of the effort, it also includes tasks such as replenishing onboard consumables soap, tissues, toilet paper, reading materials and washable items like pillows and blankets.
Enrol at an Ramp handling Training Center to study these materials with the help of a local trainer, or alternatively you can choose to study these materials on your own. A similar survey was carried out by the Airport Operation Safety Panel and was summarised in a report published during The major categories of ground handling services are described below.
The FAA is looking at the following: As we can see, it is a very complex situation where delivery precision and safety are very important issues. These factors are divided into two classes: This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp.
Speed, efficiency, and accuracy are important in ground handling services in order to minimize the turnaround time the time during which the aircraft must remain parked at the gate. Over the last 10 years the accident rate has been cut by half and although in some countries the situation is not even approaching the minimal requirements, the global situation is improving more and more.
Please refer to the Exam Information below for more details. After the enrollment validity expires, the users will not have access to the course content and will not be able to take the exam.
Failure to follow established procedures Poor or inadequate training. Resource planning of equipment and teams for services such as towing with pushback tractors, lavatory drainage, water cartage, airstart units, luggage handling, catering trucks, refueling, ground power, passenger stairs, deicing, etc… The Ramp handling System is a graphical tool showing the exact parking positions, overlays and constraints.
This resolves in a complex resource planning tool. Empty or trash-filled trolley from the previous flight are replaced with fresh ones. Managers have to orchestrate a great deal of activity within a small area, around a magnificently expensive piece of equipment, in a very short space of time.
Airline meals are typically delivered in Airline service trolleys. What you will learn Upon completing this course you will have the skills to: Primary and Secondary factors. Ground handling is sometimes provided by the airports themselves, but at most airports it is provided by airlines or concessionaires.
The ground operations working environment Standard ramp operations terminology The departments of an airport and how they work together Basic safety and security for efficient operations Procedures for key aircraft ground servicing tasks IATA Airport Handling Manual and IATA Ground Operations Manual standards Key topics Introduction to the airside environment and airport ramp services Aircraft characteristics and turnaround plan Cleaning, catering and other services Ground service equipment.
It is also an important factor for air carriers in terms of operating costs, service levels and the image portrayed to users.
In this report a series of factors have been identified as the most common causes of incidents. Ramp handling covers the loading and unloading of baggage, air cargo and air-mail onto the aircraft and transportation between the aircraft and the passenger terminal, air cargo terminals and the air-mail centre.
Meals are prepared mostly on the ground in order to minimize the amount of preparation apart from chilling or reheating required in the air. Catering[ edit ] Catering includes the unloading of unused food and drink from the aircraft, and the loading of fresh food and drink for passengers and crew.
At the same time, the IGHC IATA Ground Handling Council is working with three different working groups on developing policies and recommendations on a group of important issues related to ground handling.The Ramp handling System is a graphical tool showing the exact parking positions, overlays and constraints.
Resource overview with exact teams operating and operational planning with workload, necessary teams with their qualifications, necessary equipment in use and in planning.
Marshalling Parking Ramp and deck communications Loading and unloading aircraft Baggage handling De-icing Aircraft servicing. Improve your understanding of ground service tasks and procedures, including safety and security measures. Ground handling and Ramp operations represent two of the most important aspects of an international airline’s operations.
They affect the exercise of its basic market access rights. It is also an important factor for air carriers in terms of operating costs, service levels and the image portrayed to users.
Ground handling is sometimes provided by the airports.
airport ramp ground handling As the result of our superior service in passenger handling, cabin grooming and aircraft appearance, Global has been requested by a number of air carriers to provide a full range of ramp ground handling services for their operations.
We specialize in superior quality AVIATION GROUND HANDLING including (but not limited to) passenger services, cabin cleaning (Turns, RON’s and Deeps), aircraft exterior wash, aircraft interior detailing, ramp ground handling services and additional manpower provisioning for any or all of the above services.Download